NOTICE OF PRIVACY PRACTICES

Effective Date: 10/01/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Totum Health PLLC is required by law to maintain the privacy and security of your protected health information (“PHI”), provide you with this Notice of Privacy Practices, and follow the privacy practices described in this notice.

Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of your protected health information.
  • Provide you with this Notice of Privacy Practices.
  • Notify you if a breach occurs that may compromise the privacy or security of your information.
  • Follow the duties and privacy practices described in this notice.

How We May Use and Disclose Your Information

Treatment

We may use and disclose your information to provide, coordinate, and manage your healthcare.

Examples include:

  • Reviewing laboratory results.
  • Coordinating care with other healthcare providers.
  • Discussing treatment recommendations.
  • Referring you to specialists.

Payment

We may use your information to obtain payment for services provided.

Examples include:

  • Processing credit card payments.
  • Providing invoices and receipts.
  • Verifying benefits when applicable.

Healthcare Operations

We may use your information to improve the quality and efficiency of our practice.

Examples include:

  • Quality improvement activities.
  • Staff training.
  • Compliance reviews.
  • Business management activities.

Other Uses Permitted or Required by Law

We may disclose your information:

  • To comply with federal, state, or local laws.
  • For public health reporting.
  • To report abuse, neglect, or domestic violence when required.
  • For health oversight activities.
  • In response to court orders or lawful requests.
  • To avert a serious threat to health or safety.
  • For workers’ compensation claims when authorized by law.

Uses Requiring Your Written Authorization

We will obtain your written authorization before:

  • Most uses of psychotherapy notes.
  • Most marketing activities involving PHI.
  • Sale of PHI.
  • Other disclosures not otherwise permitted by HIPAA.

You may revoke authorization at any time in writing.

Your Rights

You have the right to:

Access Your Records

Request copies of your medical records and billing information.

Request Corrections

Request amendments to information you believe is inaccurate or incomplete.

Request Confidential Communications

Ask us to contact you in a specific way or at a specific location.

Request Restrictions

Request limitations on certain uses or disclosures of your information.

Receive an Accounting of Disclosures

Request a list of certain disclosures we have made of your information.

Obtain a Copy of This Notice

You may request a paper or electronic copy of this notice at any time.

File a Complaint

You may file a complaint without fear of retaliation.

Complaints may be submitted to:

Totum Health PLLC
Privacy Officer
Email: info@livetotumhealth.com
Phone: (630) 448-2522

You may also file a complaint with:

U.S. Department of Health and Human Services Office for Civil Rights

Changes to This Notice

We reserve the right to revise this Notice. Any revised Notice will apply to all information we maintain and will be posted on our website and available in our office.

Contact Information

Totum Health PLLC
Geneva, Illinois.

Email: info@livetotumhealth.com
Phone: (630) 448-2522